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Web-to-Wallet™

The new standard in digital prepaid card issuing


Say goodbye to downloading third-party apps. Web-to-Wallet™ is the fastest and most frictionless way to redeem digital rewards.

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No more downloading apps for gift cards

Today, all gift card providers require users to download a mobile app to activate a gift card, often from a brand that's foreign to the gift recipients. Powered by iGoDirect, True Rewards' Web-to-Wallet™ removes this friction in the customer experience.

Users can add a digital card straight to Apple or Google Pay from a website, email or branded app with a few taps. This means no more downloading a new app - activate it and start spending the gift card instantly!

No need to
download mobile apps

Fast and frictionless
user experience

Branded customer 
experience end-to-end

Designed and
optimised for mobile

Reward Staff

Deliver personal corporate gift cards to staff and keep them motivated by acknowledging their hard work with a gift they'll love.

Client & Customer Gifts

Further promote your business, reward loyal clients, attract new customers or increase re-engagement.

Competition Prizes

With a choice from the very best retailers, delivering prizes to competition winners is super easy, secure and cost-effective.

Incentives & Research

Easily reward large volumes of participants instantly and capture accurate data by incentivising participants with rewards.

Showcase your brand from web to wallet

Built on True Rewards' platform capabilities that effortlessly combine marketing, rewards & payments, businesses can now deliver a fully branded end-to-end experience.

  • Create a top-of-wallet experience in Apple or Google Pay
  • Design your own custom card for maximum brand exposure
  • Drive activations in your cashback promos and sweepstakes
  • Link to your staff or customer rewards program

Simple UX wins every time

Customers are somewhat reluctant to download mobile apps for one-off transactions. Simpler and fewer steps in the UX are always better.

  • Redeem gift cards from emails or SMS  in a few clicks
  • No third party apps involved
  • Easy access to gift card payments and balance

Australia's only prepaid and gift card issuer and distributor

True Rewards, part of the iGoDirect Group, provides integrated, tailored and fully managed solutions for all your reward and gifting distribution needs within one central robust platform.

  • Digital and physical cards
  • Web-to-wallet technology exclusive to True Rewards
  • Single load and reloadable cards
  • Closed loop cards - restrict where the card can be spent
  • Open loop cards - spend anywhere Visa is accepted
  • Customisable card artwork
  • BIN sponsorship for your own card program
  • Access to Visa partners, thought leaders, global teams and complex projects.

Unprecedented growth in digital gifting

In Australia and globally, consumers overwhelmingly prefer digital payments with the use of mobile wallets growing  

  • The prepaid card industry is expected to reach $40 billion AUD by 2025.
  • 83% of Australians have used a mobile wallet such as Apple Pay or Google Pay in the last 12 months.
  • The number of mobile wallet transactions increased to 2.4 billion from 29.2 million in 2022 – an 8,200% increase.  

Digital Visa Web-to-Wallet FAQs

How to activate Digital Visa Gift Card 

1. Click on the link sent to you via email.  

2. Verify that you are the card holder by providing a one-time-password (OTP) to access the card. You can verify OTP by email or mobile number.  

3. Add your card to Apple or Google Wallet. Alternatively, you can manually copy the card details into your wallet app.  

4. Follow the prompts to add card to wallet and you’re ready for spend!  

How to check Digital Visa Gift Card balance 

Open the Digital Visa Gift Card email and click on the link. Verify your OTP and your current card balance will be displayed. Alternatively, visit app.cards.truerewards.com.au and follow the same process. 

For users with more than one Digital Visa Gift Card

If you have more than one Digital Visa Gift Card issued by True Rewards, you can toggle between the cards on our web portal. To check your balance, click the link from your original email or visit app.cards.truerewards.com.au and verify your OTP. Click on the folder icon on the top left corner and you will be able to view and select your other Digital Visa Gift Cards. 

How to use the Digital Visa Gift Card online 

You can use your card number or follow the prompts if the website offers Apple Pay or Google Pay. To retrieve your card details, click the link from your original email or visit app.cards.truerewards.com.au and verify your OTP. Click ‘Load card details’ and copy the Card Number, BSB and CVV to the website payment. 

Ready to explore the benefits of Web-to-Wallet™?

Book a demo or sign up below and we’ll show you how our solutions can help you reach greater audiences

and engage your customers through meaningful rewards that stay top-of-wallet.

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