The True Rewards Digital Visa Card and Reloadable Visa Card can be used for tap and go and is added to Apple Pay and Google Pay directly. All cards that have a barcode can be added to mobile wallet app.
Viewing Order History
For our walkthrough video on this topic please click here. To view your order history, follow the below instruction:
Removing a gift card
Once you have used up all the remaining balance of an eGift Card and wish to remove the Card from your Wallet, follow the below steps. Please note: once an eGift card has been archived, it cannot be unarchived. Please contact us if you have an issue with an archive card at [email protected].
Schedule a delivery date for your gift card
You can easily schedule a delivery date of an gift card for a specific date and time. The gift card will be sent to the recipient as scheduled, and you will be notified once they open their gift. To schedule a gift delivery on a browser:
Will I receive a tax invoice?
Yes. True Rewards will send you a tax invoice automatically to the email on your account once you’ve processed your order.
How do True Rewards deliver eGift/Digital Gift Cards?
eGift cards are emailed to the recipient’s email address. An SMS delivery option is also available. An email will be delivered free of charge, and if selected SMS will be charged at a rate of $0.10 per SMS.
How do I download an invoice?
The True Rewards platform generates automatic invoices regardless of payment method. Invoices can be downloaded from within the ‘Orders’ page on the dashboard under your account.
Can I send a fully branded digital gift card?
Build your brand with a custom experience. With the True Rewards Business Accounts, you can create fully custom gifting experiences for your recipients. These customisations include: Easily distribute branded gifts using our API, Widget and Bulk sending features to deliver 1-1,000+ branded eGifts to your recipients. Just like the Choice eGift Card, your recipients can
How do I buy and download eGift(s)?
Once you have logged into your account and selected the eGift Card product, select the ‘Download eGifts’ option, follow the prompts then download the URLs.
How do I upload Custom Gift Card amounts?
With our Digital Visa Gift Cards and Choice eGift Cards, you can upload multiple recipients and nominate different amounts for each recipient. Select the ‘Upload and Preview’ option. This will allow you to either paste or upload a CSV/TEXT file of the list of recipients and the different card amounts.
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