Yes, physical reloadable cards are available. You can also run a program with part digital and part physical reload cards in circulation.
Can I create a custom Visa Reloadable Prepaid card?
Yes. In the same way single-load gift cards can be customised, you can create your own branded Visa reloadable cards AND customise the entire customer journey.
Are there any limits to the card?
The maximum value that a reloadable card can hold at any one time is $4,999.
How do I top up my cardholders’ account?
Reloadable cards are all prepaid. To top up a reload card, you’d deposit more funds into your float via the True Rewards platform, then nominate the cards you’d like to top up and for how much. Once topped up, the cardholder will receive an email and SMS notifying them of their increased balance and successful
Can I check my cardholders’ transactions or generate a report?
True Rewards offers standard reporting from the platform that allows clients to view card status and general activity on the reload card. Ask us about our reporting capabilities when we take you through the product in a demo!
How do I give my employees or customers a Digital Visa Reloadable card?
To set up a reload card program, please book a demo here: https://truerewards.com.au/business-contact/?demo=1 and our team will take you through the product, pricing and set-up for your program.
Will I receive statements showing charges on my card?
You won’t receive a statement in the same way as you would for your everyday banking card, as the card isn’t linked to a personal bank account. The best way to understand the activity on your card is to navigate back to the card portal via your original email and/or SMS, or visit https://truerewards.cards/
Can I top up my account/card?
Reloadable prepaid cards are topped up in True Rewards by the original sender, most often a business.
How can I check my balance?
The simplest way is to navigate back to the email and/or SMS you were sent originally and click on the link. You’ll be taken to our webpage where your balance and transaction history on the card is displayed. Alternatively visit https://truerewards.cards/.
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