For our walkthrough video on this topic please click here. To view your order history, follow the below instruction:
Removing a gift card
Once you have used up all the remaining balance of an eGift Card and wish to remove the Card from your Wallet, follow the below steps. Please note: once an eGift card has been archived, it cannot be unarchived. Please contact us if you have an issue with an archive card at [email protected].
Managing eGift Cards via your digital True Rewards Wallet
The True Rewards Digital Wallet allows you to view and manage your eGift Cards easily. To access your Wallet, simply log in to your account and click on ‘Wallet’ from the drop-down menu. In here, you will find additional card information such as balance and expiry date. For any eGift Cards that do not support
Schedule a delivery date for your eGift
You can easily schedule a delivery date of an eGift Card for a specific date and time. The eGift Card will be sent to the recipient as scheduled, and you will be notified once they open their gift. To schedule a gift delivery on a browser:
How to use the Digital Visa Gift Card in-store
For in-store use, once you have activated your card and added it to your Mobile Wallet. You need to use your Mobile Wallet to Tap and Pay with your card.
How to use the Digital Visa Gift Card online
For online use, you can use your card number. To retrieve your card number, please open the True Rewards app. You will see an incomplete card number, to retrieve the six missing numbers click on get card details.
How to activate the Digital Visa Gift Card
We have two options to activate Digital Visa Gift Card. Option 1: Option 2:
How to redeem your Retail eGift Card
To redeem any of your eGift cards, follow the below steps. Redeem from your True Rewards Wallet: Redeem without your Digital Wallet No Card NumbersSome selected eGift cards or eVouchers may not have a card number or voucher number. Tips for scanning cardsIncreasing brightness levels on your smartphone screen to assist in scanning your barcode
How to use the ‘Choice’ eGift Card
Receiving a Choice eGift CardTo swap your Choice eGift Card for a retailer gift card, simply follow the below steps. Swap from your True Rewards digital Wallet Swap without a True Rewards digital Wallet Once the swap is completed, your Choice eGift Card will transform into the retailer eGift Cards you’ve selected. You can then
How to use the ‘Choice’ eGift Card
Receiving a Choice eGift Card To swap your Choice eGift Card for a retailer gift card, follow the below steps. Swap from your True Rewards Digital Wallet Swap without a True Rewards Digital Wallet Once the swap is completed, your Choice eGift Card will transform into the retailer eGift Cards you’ve selected. You can then
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